Friday, September 30, 2011

A First Impression Is Important

!±8± A First Impression Is Important

Think about it.

I had just moved into the area and was looking for a new hair stylist - someone who was a little 'closer to home. One of my colleagues recommended this particular show for me, on the basis of customer service, work environment, quality of service.

I called ahead for an appointment and a bit 'inconsistent receptionist answers the phone. After a series of polite exchanges have the time, "Oh, is having a bad hair day" Ithought. After all, my friend said that this is a good hairdresser.

So on the appointed day, an accident forget the book, I trotted off to the hairdresser, have a happy day, either (I have my manicure right after that book).

I turn around and a feeling of uneasiness came over me - the deal seems pretty shabby - Photos of models and various hairdressing products cover the windows and forms a temporary window blind. There is no one toReception, although two girls standing in deep space in the conversation deepens, without knowing that someone just came in I had a quick look around and saw that the equipment could be seen - straightener and dryer all saw a little 'dirty.

A client, who sat under the helmet had no protective clothing, but had a dismal off-white towel around his neck and shoulders.

I have a split decision, that this place is not for me. When Iwas about to go through the door of one of the bolts assistants, said: "Can I help you?" It's still hasty exit, I cried again, "no thanks, just looking."

I immediately called my friend to confirm the name of the salon with her and then asked, on what basis I recommend them. I said, quite naively, that their prices were very reasonable.

I remembered our conversation, and of course did not mention the cost in its recommendations. After all, how thingsCustomer service, environment and quality of service are all related!

This scenario rings true for many other service providers. Not that this first impression is very important to you first. The process things quickly eyes and take a decision whether you like it or not in a split second. I looked around and what I saw was not pleasant. I started to spend a whole morning for the environment and the feeling of leaving something to think differently and spoiledrelaxed.

So, how can your company avoid falling into this "no thanks, just looking at the trap"?

Now there are some simple things you can do:

Critically evaluate your service on the basis that it offers excellent value for money. Build your conclusion not only on price but on other things that consumers want you to be their supplier of choice.

Check the customer care. They offer excellent customer service? If the phone or face-deal? Service with a smile is what most customers want. You can get feedback from existing customers how to evaluate your customer service.

Take a look at your business environment. And 'clean, attractive and pleasing to the eye? This also applies if you work from home. Ordered a room right next to godliness!

What is the level of service you offer? Do you have enough for your service? For example, you remind your customers when deadlines are due or whenare special offers on?

In order to stay ahead of the game you have to constantly review your business. Most times you will find that you do not need expensive strategic approaches. Simply, putting yourself in your customers shoes can help you to see where you are lacking in the service that your are offering.

When I offer advice to my clients, I always put myself in the shoes of one of their customers whether it be a salon, restaurant, or photographer. More often than not, I raise issues that they haven't even considered.

My parting shot is always "you have got to make your clients keep you at the top of their MUST DO OR MUST HAVE LIST!" Do not fall into the category of "no thanks, just looking".

Until next time, REMEMBER...... First impression is important!

Cay Moore Copyright 2010


A First Impression Is Important

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Sunday, September 25, 2011

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Saturday, September 17, 2011

Wallmonkeys Peel and Stick Wall Graphic - Beauty Salon Reception Desk - 36"H x 26"W

!±8± Wallmonkeys Peel and Stick Wall Graphic - Beauty Salon Reception Desk - 36"H x 26"W


Rate : | Price : | Post Date : Sep 18, 2011 06:45:15
Usually ships in 1-2 business days

WallMonkeys wall graphics are printed on the highest quality re-positionable, self-adhesive fabric paper. Each order is printed in-house and on-demand. WallMonkeys uses premium materials & state-of-the-art production technologies. Our white fabric material is superior to vinyl decals. You can literally see and feel the difference. Our wall graphics apply in minutes and won't damage your paint or leave any mess. PLEASE double check the size of the image you are ordering prior to clicking the 'ADD TO CART' button. Our graphics are offered in a variety of sizes and prices.

  • WallMonkeys are intended for indoor use only.
  • Printed on-demand in the United States Your order will ship within 3 business days, often sooner. Some orders require the full 3 days to allow dark colors and inks to fully dry prior to shipping. Quality is worth waiting an extra day for!
  • Removable and will not leave a mark on your walls.
  • 'Fotolia' trademark will be removed when printed.
  • Our catalog of over 10 million images is perfect for virtually any use: school projects, trade shows, teachers classrooms, colleges, nurseries, college dorms, event planners, and corporations of all size.

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    Thursday, September 15, 2011

    Wallmonkeys Peel and Stick Wall Graphic - Beauty Salon Reception Desk - 24"H x 18"W

    !±8± Wallmonkeys Peel and Stick Wall Graphic - Beauty Salon Reception Desk - 24"H x 18"W

    Brand : WallMonkeys | Rate : | Price :
    Post Date : Sep 15, 2011 08:45:10 | Usually ships in 1-2 business days

    WallMonkeys wall graphics are printed on the highest quality re-positionable, self-adhesive fabric paper. Each order is printed in-house and on-demand. WallMonkeys uses premium materials & state-of-the-art production technologies. Our white fabric material is superior to vinyl decals. You can literally see and feel the difference. Our wall graphics apply in minutes and won't damage your paint or leave any mess. PLEASE double check the size of the image you are ordering prior to clicking the 'ADD TO CART' button. Our graphics are offered in a variety of sizes and prices.

  • WallMonkeys are intended for indoor use only.
  • Printed on-demand in the United States Your order will ship within 3 business days, often sooner. Some orders require the full 3 days to allow dark colors and inks to fully dry prior to shipping. Quality is worth waiting an extra day for!
  • Removable and will not leave a mark on your walls.
  • 'Fotolia' trademark will be removed when printed.
  • Our catalog of over 10 million images is perfect for virtually any use: school projects, trade shows, teachers classrooms, colleges, nurseries, college dorms, event planners, and corporations of all size.

    • ALL orders CUSTOM printed. When you place an order, the image is made in the USA, just for you!
    • Printed on WHITE, premium, self-adhesive, re-positionable fabric paper.
    • No nails, frames or glue. No professional installation required.
    • Simply peel and stick! Easy to remove and re-apply.
    • BE SURE you ordered the right size for your intended use!

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    Sunday, September 11, 2011

    Planning Welcome Bags For Wedding Guests

    !±8± Planning Welcome Bags For Wedding Guests

    If you are planning a destination wedding, or if you have a wedding with a lot of people go to see you, you may consider, together welcome bags for those of your guests from the city. Welcome bags will make a lasting impression on your guests and offer them your most sincere form of gratitude. Welcome bags or baskets must not be filled with expensive gifts and favors, but it can be a wealth of extras to make your guests feel more at home completed.

    If yourPlanning greet your guests surprised with a hotel room, you need to plan your gift giving at least two months before your wedding is, in order to have enough time to gather and assemble all of your items. It is recommended to distribute one bag per hotel room or a share per person for singles or a room. A bag can be filled with basic care costs less than ten dollars, but if you add custom items, get the project costs.

    A few weeks before your wedding, you gather yourBridesmaids, close friends or sibiling for a fun evening of the meeting. Put on a wedding funny movie, provide some snacks and wine and cheese. Make your bags mount a fun activity before marriage! Depending on how many girls you invite, the party, you can always responsible for ensuring that an element in every pocket and form an assembly line for making packing bags a breeze.

    A person should be responsible to drop our bags to the director a few daysbefore your wedding. Depending have the policy of your hotel, you can use the desk clerk hands the bags for every guest check-in delivery, the bags are placed in rooms before the guests arrive, or you can book a hotel connected to each bag for the rooms after check-organized and always make a person responsible for all guests receive their gifts. We would also welcome the hotel with a list of people to obtain grants, and make sure the list is activatedby

    Here are some ideas for your welcome bags or baskets to be filled with:

    If you make a marriage, a map of the environment or things to see, we are grateful. Shower gel, body lotion, lip balm and sunscreen. Bubble bath, soaping, bath bombs and confetti would be appreciated by women. Milk mint, candy or gum. On the same line, toothbruth, toothpaste and mouthwash. Personalized coffee and tea packages. A stool bath, loofah, brush, orpersonalized towels. Mini-water bottles with your customized name and date. Mini snacks, dried fruit and nuts, much farther. Personalized playing cards, puzzle books and fiction to keep your guests occupied. Slippers or flip-flop Spa And, of course, thank-you note to a personal signature for each guest.


    Planning Welcome Bags For Wedding Guests

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    Tuesday, September 6, 2011

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    Thursday, September 1, 2011

    Sabotage Your Own Business?

    !±8± Sabotage Your Own Business?

    Imagine if someone wants to sabotage your business - put yourself in their shoes. How do they do? What are the weaknesses they have achieved? It can be seen as an exercise a little 'fear, but it could be some interesting perspectives on business continuity planning, provide your plans to deal with emergencies.

    It is often difficult to step back from daily work of society and take a look at the potential risks and dangers. Planning for business continuityoffers special challenges, because our natural reaction is to think things through logic, while disturbances such as fire, equipment failure usually solve a chain of unexpected consequences.

    So try to see things from different angles and find the connections and weaknesses. Think like a saboteur. At first glance, they run the risk assessment - how the company is at risk? The second perspective is the analysis of the impact on business - that would hurtmore?

    The Defiler is a successful hairdresser, opened recently and a stir among the competition. Laid proudly on the front of the reception is the program: hand-written and full of future customer needs, appointment date and time. In no time it was stolen and if critical information is lost!

    The saboteur is your business. Imagine how it would be easy -
    let the tap water is running to the toilet on your office 3 is a modification of the 8List price or a date big event Overload, shelf, on which your laptop Block, the manhole covers in stock Ring of Health and Safety Executive about the employees with the wrong leaders Put a spanner in the works - literally!

    You're imagining the saboteur, as some mysterious stranger? Do not forget the familiar face who want to lead can cause damage. The repetitive short circuit, faulty part or incorrect delivery was up to the employee who wants to make sure that theOvertime. Or the colleague who takes free time as a "helper" at home never even sent in advance.

    The crucial point is to recognize where you are vulnerable - both to the intent, accident, or plain old human error. Spend some 'time to think about how to sabotage your business - you can save!


    Sabotage Your Own Business?

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